~Terms & Conditions~
We are dedicated to collaborating closely with you and your team, ensuring the creation of exceptional products that exhibit superb quality and captivating packaging. We prioritize your unique branding, strategic goals, order volume, and financial parameters to deliver outstanding results. The following highlights key aspects of our terms and conditions, meticulously addressing the finer intricacies of our service delivery. Our unwavering commitment is to exceed your expectations and provide an unparalleled experience.
Timing
For first-time orders, we kindly request a timeframe of 4-6 weeks for product delivery. Our emphasis on prompt service is balanced with the need to collaborate on product selection and labeling, ensuring a seamless experience. Additionally, as our products boast organic and natural ingredients, they are freshly prepared upon order placement, guaranteeing optimal shelf life and satisfaction for both you and your clients. We prioritize quality and longevity to enhance your product experience.
Set Up Fees
A nominal fee of $30 per product type is applicable, encompassing label setup, rigorous testing (excluding design), and procurement of packaging and unique scents if not readily available. This fee is a one-time payment, due at the project’s initiation, and is non-refundable. We ensure transparent pricing while maintaining a seamless process for your convenience..
Minimum Order Quantity
Enjoy the flexibility of our products with low minimum order quantity as compared with other private labelling company. Remember, the greater the quantity you order, the greater the cost savings. Maximize your benefits by optimizing your order volume.
Shipping
Our global shipping services offer you the convenience of reaching international destinations. To minimize shipping costs, we suggest liaising with your own shipping supplier for pickup. Alternatively, we can provide a quote from our trusted suppliers upon order confirmation. Kindly note that shipping and handling charges are separate from the prices on our pricing schedules. When shipping outside of India, please ensure compliance with local regulations on skincare product imports, including samples. We cannot assume responsibility for customs-related delays or refusals in your country.
Taxes and Duty
Please be aware that applicable taxes and duty charges are not included in the prices stated on our pricing schedules. They will be added separately to ensure transparency and compliance with local regulations.
Returns
Your satisfaction is paramount to us, but please note that the personalized nature of our products prevents us from accepting returns. All purchases are considered final sale. To ensure your confidence in our offerings, we provide samples of our products and fragrances for you to try before making a purchase. We encourage you to experience our samples firsthand and make informed decisions.
Damages/Claims
In the event of any shipping-related damages, it is essential to promptly notify both the carrier and mybrandplease.com within 7 days of receiving the shipment. Timely reporting ensures swift resolution and allows us to address the issue effectively.
Payment
We offer convenient payment options, including Visa, Mastercard, and American Express, with our website powered by the secure PayPal payment gateway. However, please note that PayPal incurs a 5% additional convenience fee. To avoid this fee, we suggest opting for the wire transfer payment option, enabling you to save the extra 5% on the transaction. Please consult your mybrandplease.com project consultant for the necessary forex account details. For order processing, we require payment of all setup fees and a 50% advance with your purchase order, followed by the remaining 50% prior to order dispatch.
Labelling
At mybrandplease.com, we prioritize ethical business practices and strongly advise our customers to adhere to all applicable federal, provincial, state, and local cosmetic labelling laws and regulations. While we are here to support you in this process, it is your responsibility to ensure the accuracy and compliance of the final copy and design of your label. We strive to provide guidance while empowering you to meet legal requirements and maintain transparency in your product labeling.
Samples
Experience our products firsthand through our convenient sampling option! Each product is available in sample sizes of 1 or 2 oz, priced at just $3.95 each. You can easily order samples through our website or reach out to us via phone or email using the contact details provided below. Indulge in our offerings before making a larger commitment.
Your Privacy
What Information Do We Collect ?
We collect information from you when you engage in various activities such as placing an order, subscribing to our newsletter, or completing a form. During the ordering or registration process, we may request your name, email address, mailing address, or phone number. It is important to note that you have the option to visit our site anonymously, preserving your privacy.
What Do We Use Your Information For?
Any information we collect from you serves the following purposes.:
- To tailor your unique experience
(Your information empowers tailored and responsive support.) - To securely process your transactions
We prioritize the utmost confidentiality of your information and assure you that it will not be sold, exchanged, transferred, or shared with any other company without your consent.
The sole exception is for the explicit purpose of delivering the products or services you have purchased. We may also send periodic emails if you have voluntarily subscribed to receive updates.
Rest assured, you can easily unsubscribe from our email communications at any time using the provided unsubscribe instructions located at the bottom of each email.
How Do We Protect Your Information?
We prioritize the security of your personal information during the order placement process through the implementation of various protective measures.
Our secure server and Secure Socket Layer (SSL) technology ensure that any sensitive or credit information you provide is transmitted securely and encrypted within our Payment gateway providers database. Access to this information is strictly limited to authorized personnel who are bound by confidentiality obligations.
Rest assured, after a transaction, your private information, including credit cards, social security numbers, and financials, is not stored on our servers, further safeguarding your privacy.
Do We Use Cookies?
Yes, Cookies are utilized as small files transferred to your computer’s hard drive via your web browser, allowing our site or service provider to recognize your browser and gather specific information for improved functionality.
We leverage cookies to remember and streamline the processing of items in your shopping cart, as well as to retain and recall your preferences for future visits.
By employing cookies, we enhance your browsing experience and provide convenient features tailored to your needs.
Do We Disclose Any Information To Outside Parties?
Rest assured, we prioritize the security and confidentiality of your personally identifiable information. We do not sell, trade, or transfer it to external parties. However, trusted third parties that assist us in website operation, business conduct, or customer service may access this information under strict confidentiality agreements. In exceptional circumstances, we may release your information to comply with the law, enforce site policies, or safeguard rights, property, or safety. It’s important to note that non-personally identifiable visitor information, such as website browsing statistics, may be shared with other parties for marketing, advertising, or similar purposes.
Third Party Links
At times, we may choose to feature or provide third-party products or services on our website. Please note that these third-party sites operate under their own distinct and separate privacy policies. As a result, we do not assume responsibility or liability for the content and activities of these linked sites. However, we remain committed to upholding the integrity of our site and value any feedback you may have regarding these external sites.
Your Consent
By using our website, you affirm your consent and agreement to abide by our web site privacy policy.
Changes To Our Privacy Policy
In the event of any modifications to our privacy policy, we will promptly update this page to reflect such changes.
Contacting Us
If you have any inquiries or concerns regarding our privacy policy, please feel free to reach out to us using the provided contact information. We are here to assist you and address any questions you may have.
info@mybrandplease.com
D-226, 10th Avenue, Gaur City-2
NOIDA – 201301, INDIA
Call/WhatsApp – +91 9717004615